Terms of Service

1. Acceptance of Terms

By accessing and using Subcontractors.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are not authorized to use this platform. Your continued use of the platform constitutes your acceptance of these terms as they may be updated from time to time.

2. Description of Service

Subcontractors.ai is a digital platform that connects construction companies, general contractors, and project managers with qualified subcontractors. The platform provides the following core services:

• Subcontractor Directory: A searchable database of construction subcontractors organized by trade, location, and specialty
• Project Matching: AI-powered tools to match projects with qualified subcontractors based on skills, capacity, and location
• Project Board: A centralized marketplace where project managers can post projects and subcontractors can bid or express interest
• Ratings and Reviews: A verified system for users to rate and review their experience with other contractors and subcontractors
• Messaging and Communication: Secure messaging tools to facilitate communication between parties
• GC Ratings: Ratings and reviews of general contractors from the perspective of subcontractors
• AI Tools: Supplementary AI-powered tools including document templates, proposal generators, and business intelligence

Subcontractors.ai is a technology platform that facilitates connections and transactions. We are not a general contractor, construction company, employment agency, or licensed lender. We do not employ subcontractors or hire construction workers. We do not directly perform construction services or enter into construction contracts on behalf of users.

3. Account Registration and Eligibility

To use Subcontractors.ai, you must create an account. By registering, you represent and warrant that:

• You are at least 18 years old and legally authorized to conduct business
• You have the authority to bind your company to this agreement
• All information you provide is accurate, current, and complete
• You own a legitimate construction business or are employed by one
• You will maintain the confidentiality of your account password and login information
• You are responsible for all activity that occurs under your account

One Account Per Entity: You may register only one account per company or entity. Duplicate or fraudulent accounts will be deactivated without refund. If you manage multiple companies, you may register separate accounts for each, but you must disclose this relationship to Subcontractors.ai.

You agree to update your account information promptly if any information becomes inaccurate or incomplete. We reserve the right to verify the accuracy of information you provide, including licensing, insurance, and business details.

4. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Fake Reviews and Ratings: You may not post false, misleading, or fabricated reviews or ratings. Do not write reviews about your own company, your direct competitors, or businesses with which you have no legitimate transaction history.
• Impersonation and Fraud: Do not impersonate other individuals, companies, or entities. Do not misrepresent your qualifications, licensing, insurance status, or business history.
• Spam and Harassment: Do not spam users with unsolicited messages, advertisements, or solicitations. Do not harass, threaten, or abuse other users.
• Scraping and Unauthorized Access: Do not scrape, crawl, or bulk download user data, contact information, or content from the platform. Do not attempt to bypass security measures or access restricted areas.
• Intellectual Property Violation: Do not use the platform to infringe on copyrights, trademarks, patents, or other intellectual property rights of others.
• Illegal Activity: Do not use the platform to advertise, facilitate, or engage in illegal activities, including unlicensed contracting, wage theft, safety violations, or discrimination.
• Malware and Viruses: Do not upload, distribute, or transmit malware, viruses, worms, or other malicious code.
• Price Fixing and Collusion: Do not use the platform to coordinate pricing, bid on projects together, or engage in anti-competitive behavior with other contractors.
• Inappropriate Content: Do not post, upload, or share hate speech, sexually explicit content, graphic violence, or other inappropriate material.
• Disclosure of Confidential Information: Do not share or disclose another user's private information, contact details, or confidential business information without consent.

We monitor the platform for violations and retain the right to investigate suspicious activity, restrict access, remove content, and report illegal activity to law enforcement.

5. Ratings and Reviews

Ratings and reviews are central to Subcontractors.ai's value. To maintain integrity:

• Honest and Verified: You may only post reviews if you have personally completed a transaction or project with the rated party. Reviews must be truthful and based on your actual experience.
• Moderation: We reserve the right to review, hide, or remove any rating or review that we determine to be false, defamatory, spam, or in violation of these terms. Removal does not constitute validation that the review was false.
• Anonymous Reports: Users may report inappropriate reviews. We investigate reports and take action if violations are substantiated.
• Dispute Resolution: If you believe a review about you is inaccurate or unfair, you can respond directly or contact support to request review.
• No Retaliation: You agree not to engage in retaliatory conduct against users who have posted negative reviews about you. This includes threatening behavior, bad-faith negative reviews, or harassment.

Reviews are property of Subcontractors.ai. You grant us a perpetual, royalty-free license to use, reproduce, and distribute reviews on our platform and in marketing materials.

6. Intellectual Property Rights

Subcontractors.ai, including all content, features, functionality, software, designs, and compilations, is owned by Subcontractors.ai, its licensor, or other providers. These are protected by copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, revocable license to access and use the platform for your personal and business purposes, consistent with these terms. This license does not permit you to sell, transfer, or create derivative works from the platform.

User Content: By posting content (profiles, reviews, project descriptions, messages, uploads) on Subcontractors.ai, you retain ownership but grant us a perpetual, irrevocable, worldwide, royalty-free license to use, display, reproduce, and distribute your content on the platform and for marketing purposes.

You agree not to scrape, reverse engineer, decompile, or attempt to derive the underlying source code, algorithms, or proprietary processes of Subcontractors.ai.

7. Limitation of Liability

Disclaimer of Warranties: Subcontractors.ai is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the platform, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the platform will be uninterrupted, error-free, or secure.

Limitation of Damages: To the fullest extent permitted by law, Subcontractors.ai, its officers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost business opportunity, or reputational harm, arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages.

Cap on Liability: Our total liability for any claims arising from these terms or your use of the platform shall not exceed the amount you paid to Subcontractors.ai in the 12 months preceding the claim (or $100, whichever is greater).

Your Responsibility: You are responsible for verifying the qualifications, licensing, insurance, and background of any contractor or subcontractor before engaging them. We do not guarantee the accuracy of user profiles, ratings, or credentials. You conduct all business transactions at your own risk.

8. Indemnification

You agree to indemnify, defend, and hold harmless Subcontractors.ai, its parent, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the platform or violation of these terms
• Your violation of any applicable law or regulation
• Your infringement of any intellectual property or privacy rights
• Any content you post or transmit through the platform
• Your business transactions or disputes with other users
• Your violation of the rights of any third party

9. Termination

Your Right to Terminate: You may terminate your account and stop using Subcontractors.ai at any time by deleting your account or emailing hello@subcontractors.ai.

Our Right to Terminate: We may suspend, restrict, or terminate your account immediately and without notice if:

• You violate these terms or any applicable law
• You engage in fraudulent or deceptive conduct
• You post false reviews, impersonate others, or engage in harassment
• You are convicted of a crime that poses a risk to other users (fraud, theft, violence, etc.)
• You scrape data, attempt to access unauthorized areas, or hack the platform
• You have multiple accounts or attempt to circumvent account restrictions
• We determine you pose a risk to other users or the integrity of the platform

Effect of Termination: Upon termination, your access to the platform is immediately revoked. We may retain your data as required by law, but your profile and contact information will be removed or anonymized. Termination does not relieve you of obligations incurred before termination.

Refunds: Termination due to your violation of these terms does not entitle you to refund of any fees or credits paid to Subcontractors.ai.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. The exclusive jurisdiction for any legal proceedings shall be the state and federal courts located in Florida. You agree to submit to the personal jurisdiction of these courts and waive any objection to venue or inconvenient forum.

11. Dispute Resolution

Informal Resolution: Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting Subcontractors.ai at hello@subcontractors.ai with a detailed description of the issue. We will attempt to resolve the matter within 30 days.

Binding Arbitration: If informal resolution fails, you agree that any dispute, claim, or controversy arising from these terms or your use of the platform shall be resolved by binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) under its Comprehensive Arbitration Rules, rather than in court (except for claims of intellectual property infringement or injunctive relief).

Class Action Waiver: You agree that arbitration shall be conducted on an individual basis only, not as a class action, class arbitration, or representative action. You waive your right to participate in class actions.

Costs: We will pay the arbitrator's fees and arbitration costs. You are responsible for your own attorney's fees and costs.

12. Changes to Terms

We may update these Terms of Service at any time. Material changes will be posted here with an updated "Last Updated" date. We will attempt to notify you of significant changes via email or prominent notice on the platform. Your continued use of the platform after changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

13. Contact Us

If you have questions about these Terms of Service, disputes with other users, or need to report violations, please contact us: